FAQ

When and where are repair sessions held?

Repair sessions take place on the third Saturday of each month at Academy Cafe at Hawaiian’s Mezz, 148 Scarborough Beach Rd, Mount Hawthorn.

What broken items can I bring in?

Household items like clothing, bikes, toys, small furniture and some electrical items (see FAQ below). For larger items, we generally say: “If you can carry it with your hands, bring it along”. If you’re not sure if you should bring it in, feel free to contact us.

From time to time, we’ll bring in a specialty repairer as a one-off to fix things like jewellery, dolls or glasses.

What electrical faults can be fixed at a repair cafe?

Appliances that are low voltage. So we’ll look at it if it’s powered by batteries, or if it has a plug pack/adapter (see picture below), like a cordless phone.

We won’t fix electrical faults for items that plug directly into the powerpoint because those items carry 240 volts and our repairer would have to personally take liability for repairs, which isn’t acceptable.

Akai_MP12_1_MP12_1_AC_Adapter_12VDC_579760
We can look at your appliance if it has an adapter a bit like this.

Do I have to RSVP for repair sessions?

No 🙂 Just turn up with your item, and start by checking in at our registration counter. We do always love to see RSVPs in Facebook, but this is by no means required. You are also welcome to like our Facebook page for special events or repairs, and share with your friends. Even better, bring them along!